Education
EMBA, West Virginia University
Regents BA, West Virginia University
As a Survey Program Coordinator, Donna is responsible for maintaining and updating files and spreadsheets pertaining to survey administration. This includes voicemail communication, undeliverable incentives, paper survey scanning and indexing file. Her task also includes coordinating statewide population survey administration and methods. She helps the Program team in the development of survey program and management and coordinates and monitors the distribution and receipt of incentives to participants.
Donna is also responsible for scheduling program team meetings and project meetings with state partners and completing the meeting agenda and minutes as assigned. On the administrative side, she tracks and maintains budget expenditure as required, processes deposit of returned incentives, and communicates with vendors for any survey requirements and services.
Donna has a total of 10 years’ work experience in higher education settings. Prior to joining HAI, she worked as a Grant Resources Associate at WVU SSC responsible for Financial Reconciliation and Reporting of Sponsored Projects. Donna is also responsible for Budget preparation and Financial Reporting of 12 assigned departments at WVU. During the Covid-19 pandemic in 2020, her team provided part-time assistance to WVU Student Health in conducting Contact Tracing of students and employees at WVU and assisted the State in contact tracing the community in Monongalia County. She utilized Redcap and Advocate System to send out Isolation Protocol and Care Action correspondences and used Chexout System for State data entry of Community Wellness Contacts.
From 2015-2020, Donna worked at WVU’s Enrollment Management Department as an Undergraduate Admission Specialist. I was responsible for college application processing, data cleaning, data entry, articulation of college credits, verification of transcripts and test scores, and daily monitoring of data download in the student management systems.
Donna has experience using the following systems: Oracle Financial, Oracle SQL, Chrome River, Mountaineer Marketplace, Salesforce, Banner, MAP Oracle, BDMS, Argos, Degree Works, Target X, Workflow, and E-campus in the academic setting.