West Virginia University Health Affairs Institute
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CHESS Health Connections app aids substance use disorder recovery by reducing isolation

In 2020, West Virginia had a 2.8 times higher drug overdose mortality rate compared to the nation’s rate of 28.3 per 100,000 population. According to the Office of Management and Budget and Census Bureau definitions, more than half (52 percent) of state residents live in rural areas, leading to feelings of isolation and decreased care access for those in recovery from substance use disorder (SUD).

To address the issue of providing people with SUD better access to treatment and recovery support, Health Affairs Institute, the WV Department of Human Services, Bureau for Behavioral Health, and Office of Drug Control Policy explored telehealth options. An evidence-based mobile app from CHESS Health called the Connections App was selected in April 2020.

Research poster: Assessing Psychosocial Experiences of People in Addiction Recovery Using the CHESS Connections App

The CHESS Connections app is an evidence-based smartphone app that helps individuals adhere to their treatment plan and stay in recovery. The app helps patients build healthy habits, reduce isolation, and celebrate achievements. CHESS Health has certified peer recovery specialists available everyday for those enrolled in the app, offering 24/7 community support in online forums, virtual support meetings and crisis help, and cognitive behavioral therapy focused on recovery. Conexiones, a version of the app for individuals who prefer Spanish, offers dedicated support for the Latinx communities who face additional challenges accessing recovery resources. 

Our Goal

The CHESS Connections App end goal is to enroll West Virginians in an “evidence-based smartphone app with 24/7 moderated peer support that helps individuals reduce isolation, build confidence, and adhere to their treatment plan and stay in recovery,” and increase those enrollments over time.​

Capabilities Applied

Our Results

A study used data collected through CHESS Health Connection App from April 2020 to July 2022. A total of 1,914 participants provided 14,069 instances of check-in data during this time period. Our data revealed:

  • The CHESS Connections app show that successful implementation of an substance use disorder-focused e-intervention can be used to improve recovery progress on a statewide basis.​
  • Brief Addiction Monitor (BAM) recovery improvement scores indicated client progress improved throughout the duration of the study. ​
  • Provider app version users tended to fare better than public app version users, likely due to a more tangible connection to their providers and SUD treatment. 
  • BAM scores could be used to predict substance use in the future, thus providing a useful tool for providers to gauge potential upcoming risk for their patients/clients.

To read more evidence-based results on the Connections app, visit chess.health/evidence/ ​